Wednesday, July 20, 2011

Houston Junk Removal: It's Junk vs. The Bagster (TM)

Waste Management offers a junk pickup service called “The Bagster”.  You purchase the bags for $29.95 each.  Each bag will hold 3 cubic yards of junk.  Their pickup price for the first bag is $118.  For each additional bag, the pickup price is $96.  It takes Waste Management up to three days to come pick up your Bagster once you call and make your payment. 
With that data, let’s compare The Bagster vs. It’s Junk.  Our dumpster holds 12 cubic yards so each Bagster is 1/4th of our container.  The chart below shows the comparison.  If you need more than 2 Bagsters, It’s Junk is the CLEAR winner.  Even if you need two Bagsters, isn’t it worth an additional $11 to have us load all the junk for you and remove it the same day instead of you having to load the bag and wait up to three days to have it picked up?  Even if you just have one Bagster, it might be worth $49 to have It's Junk do all the heavy lifting and have it gone immediately instead of waiting up to three days. 
PLUS Waste Management isn’t going to recycle the re-useable items by giving them to Goodwill, etc.  Their bags go straight to their dumps.

Cubic Yards
# Bagster Bags
Bagster Costs
It’s Junk Cost
Savings
3
1
$148
$197
-$49
6
2
$274
$285
-$11
9
3
$400
$357
$43
12
4
$526
$429
$97


Remember, It's Junk does all the labor.  You just point and say, "take that".  AND, most of the time, we offer same day service. 
So, if you have junk, why wait up to three days AND risk personal injury to yourself trying to load the bags AND pay more than you need?  Call 281-ITS-JUNK today!

Sunday, July 17, 2011

Houston Junk Removal: Customer Service - A Lost Art?

Over the past 20 years, it seems that customer service has taken a back seat to profit.  Back in the 1950’s and 1960’s business owners took great pride in customer service and retaining their customers.  A handshake back then was better than a signed contract today.  The saying that “The customer is always right” was a rule and not just a cliché. 

Today, companies are more concerned about their bottom line than they are about their customer satisfaction.  They often seem to think that THEY are doing YOU a favor by having you as a customer!  Things like being on time, being courteous, being considerate and being good at what you do are now things of the past.  What ever happened to getting the job right the first time?    
Well, for what it’s worth, It’s Junk is bringing back customer service.  It starts by us calling you to confirm your junk removal appointment.  Once we are on our way to your house/business, we call you again to let you know exactly what time (not a two hour time window) that we will be arriving.  At your location, we quickly and efficiently remove your junk being careful not to damage non-junk.  Afterwards, we thoroughly sweep the area clean of any debris left by the removed junk.  We then ask you to inspect the area to verify that we picked up everything that was junk.  Lastly, if we feel that any of the removed items are reusable, we will provide you with a Goodwill donor receipt so you can write off your donation on your income tax return.  When the job is done, you definitely know that we care about your business.  And because you are happy, there is a much greater chance of winning your repeat business and of you referring us to your friends and family.  Customer service is definitely a win/win concept that needs to brought back by all American companies!
So, if you need junk removal, and you want to experience excellent customer service, call 281-ITS-JUNK today!

Thursday, July 7, 2011

Houston Junk Removal: It's Junk vs. Got Junk

When we set out to start It’s Junk, we took a detailed look at the junk removal service industry.  We quickly confirmed that Got Junk was the industry leader.  They had literally no competition for quite a few years so they were able to charge very high prices because you, the consumer, had no viable alternatives. 
Thus, the strategy for It’s Junk has been very clear from the start; provide the public with equal or better junk removal service than Got Junk, but more importantly, BEAT their prices by a significant amount. 
So far, our business strategy has proven so successful in Houston, TX that we are now preparing to offer It’s Junk franchises across the United States so that other cities can benefit from lower junk removal prices.  Because, face it, we all have junk that we would like to get rid of but why pay exorbitant prices when you don’t need to?
FAQ: Yes, we recycle everything that we can (metal, concrete, old computers, etc).  Anything that Goodwill will accept, we donate to them.  Yes, we are fully insured.  Yes, we are professional.  Yes, we clean up after ourselves.  AND MORE IMPORTANTLY, YES, WE CAN SAVE YOU MONEY! 
Call 281-ITS-JUNK today for a free price quote.